QuickAIHQ is operated by Holistic IIUniverse Ltd. This policy explains how personal data is collected, used and protected when you visit quickaihq.com or work with me as a client. It is written in plain English on purpose.
1. Data controller and contact details
The data controller is Holistic IIUniverse Ltd, trading as QuickAIHQ, Company No 11302315, registered in England and Wales.
Registered address: 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ.
You can reach me at contact@quickaihq.com for any privacy question or request.
I am registered with the Information Commissioner's Office, reference ZC188656.
2. Information we collect
- Contact details you give me, such as your name, email address, company name and website.
- Enquiry and booking details, including what you tell me about your setup and goals.
- Client project information, such as exports, screenshots or read-only access you choose to share.
- Billing records, including invoices and payment confirmations. Card details are handled by the payment provider, not by me.
- Website usage data, such as pages viewed and approximate location, collected only if you accept analytics cookies.
- Email engagement data, such as opens and clicks, if you are subscribed to my emails.
3. How we use your information
- To reply to your enquiry and arrange an audit or ongoing work.
- To deliver the service you bought, including audits, reports and monthly optimisation work.
- To invoice you and keep the accounting records the law requires.
- To improve the website and understand which content is useful.
- To send occasional updates, where you have asked to receive them.
Your data is never sold, and it is not used to train AI models.
4. Legal basis for processing
- Contract: to deliver the services you have ordered.
- Legitimate interests: to respond to enquiries, run and secure the website, and keep records of the work.
- Consent: for analytics cookies and marketing emails. You can withdraw consent at any time.
- Legal obligation: to keep tax and accounting records.
5. Data sharing and third parties
I use a small number of trusted providers to run the business. Each one only receives what it needs to do its job.
- Website hosting and deployment.
- Email and calendar services for correspondence and bookings, including my SimplyMeet booking page.
- Form providers, currently Fillout, Tally and Formspree, for enquiry and intake forms.
- Email marketing and lifecycle platforms, such as Klaviyo, when I work inside a client account on their behalf.
- Google Analytics for website measurement, loaded only after you accept analytics cookies, with IP anonymisation on.
- Payment and invoicing providers for billing.
Some providers are based outside the UK. Where that happens, transfers rely on approved safeguards such as the UK International Data Transfer Addendum or adequacy regulations.
6. Data retention
- Enquiries that do not become projects: up to 12 months.
- Client project material shared with me for an audit: deleted within 14 days of the final deliverable, unless you ask me to keep it.
- Records for ongoing monthly clients: kept for the length of the engagement and up to 24 months afterwards, so month-to-month comparisons stay possible.
- Invoices and accounting records: six years, as UK law requires.
- Marketing subscriptions: until you unsubscribe.
7. Your rights
Under UK GDPR you can ask to:
- see the personal data held about you;
- correct anything inaccurate;
- have your data deleted;
- restrict or object to how it is used;
- receive your data in a portable format;
- withdraw consent at any time.
Email contact@quickaihq.com and I will respond within one month.
If you are unhappy with my response, you can complain to the Information Commissioner's Office at ico.org.uk.
8. Cookies and tracking
Nothing beyond strictly necessary storage loads before you choose. Analytics cookies only run if you press Accept, and pressing Reject means no analytics or marketing scripts load at all.
A small amount of browser local storage is used to remember your cookie choice so you are not asked on every page.
You can change your mind at any time using the button, which appears on every page.
9. Security
Access to client material is limited to me. Data is kept in reputable services protected by strong passwords and two-factor authentication, and shared material is removed once it is no longer needed. No system is perfect, but anything that could affect you would be reported to you and, where required, to the ICO.
10. Changes to this policy
This policy may be updated as the services or providers change. The date at the top always shows the current version, and material changes will be highlighted on this page.
11. Contact information
Holistic IIUniverse Ltd, trading as QuickAIHQ, Company No 11302315, England and Wales.
Registered address: 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ.
Email: contact@quickaihq.com