Terms of Service

1. Services description

QuickAIHQ provides fixed-price audits and recurring consulting services, currently:

• Klaviyo & Lifecycle Revenue Audit, from £497 fixed. Account, flow, segment, data and retention review with a prioritised revenue roadmap.
• Email Deliverability & Domain Authentication Audit, from £497 fixed. SPF, DKIM, DMARC, DNS, sending configuration, list hygiene and sender-reputation review.
• AI Opportunity & Compliance Audit, £997 fixed. AI opportunity review, risk assessment, policy and practical roadmap.
• Monthly Lifecycle Revenue Optimisation, £1,000–3,000+ per month depending on scope. Monthly performance review, flow and campaign optimisation, segmentation, deliverability checks and an experiment roadmap.
• Privacy-Aware Marketing Stack Review, £1,000–4,000+ per month depending on scope. Review of consent, data flows, vendor access, retention and marketing permissions, plus ongoing stack and policy reviews.

Audits and reviews are practical, evidence-based assessments with recommendations. They are not legal advice, and they do not certify compliance with any law or standard.

2. Orders, pricing and payment

Prices are shown in pounds sterling. Fixed-price audits are paid in full before work starts. Recurring services are quoted within the ranges above based on scope and billed monthly in advance.

Payments are handled by a third-party payment provider. A six-month commitment on recurring services attracts a 10% discount, agreed in writing before the first payment.

3. Client responsibilities and access

You are responsible for the accuracy of the information you provide, and for having the right to share any account access, exports or documents you send me.

Where read-only access is useful, you decide what to grant. If access or information is not provided, findings are limited to what can be reviewed externally.

4. Delivery and communication

Fixed-price audits are delivered within seven business days of your start date, which begins once payment and any required information are received. Work is delivered asynchronously by email or a shared document.

Recurring services run month to month. You can cancel by emailing contact@quickaihq.com at least 7 working days before your next monthly charge. Cancellation takes effect at the end of the paid period, and there are no refunds for a month already started.

5. No guaranteed results

Recommendations are based on experience and the evidence available at the time. Revenue, deliverability and retention outcomes depend on factors outside my control, including your implementation, market conditions and platform changes, so no specific result is promised.

6. Intellectual property

Once payment is complete, you may use the report and recommendations freely inside your own business. Templates, frameworks, checklists and website content remain the property of QuickAIHQ and may not be resold or republished as your own product.

7. Confidentiality

Anything you share is treated as confidential and is used only to deliver your service. Client material is deleted within 14 days of the final deliverable unless you ask me to retain it, or unless we are working together on an ongoing basis. Your business is never named in public examples without your written permission.

8. Limitation of liability

To the extent permitted by law, total liability for any claim connected to a service is limited to the fees you paid for that service. I am not liable for indirect or consequential losses, including lost profits, lost revenue or regulatory fines.

Nothing in these terms limits liability for fraud or anything that cannot lawfully be limited.

9. Changes to terms

These terms may be updated from time to time. The version published on this page when you order applies to that order, and the date at the top shows the current version.

10. Governing law and contact

These terms are governed by the laws of England and Wales, and the courts of England and Wales have exclusive jurisdiction.

Holistic IIUniverse Ltd, trading as QuickAIHQ, registered address 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ. Email: contact@quickaihq.com